Help and support

Questions about your JOMVI website, domain, or hosting tools?

Using JOMVI in ChatGPT

Ask JOMVI in English or Bahasa Melayu. It should reply in the language you're using and request secure OAuth authorization before viewing private account details.

Check your hosting

For website status, try: “@JOMVI Hosting, check the HTTPS status of my website.” If you need ownership-specific information, connect your verified JOMVI account.

Renew or top up your hosting

Go to jomvi.my/en/renew to renew hosting or existing paid add-ons early, or jomvi.my/en/topup to purchase optional storage and bandwidth. Founding 30 base hosting remains free. Add-on prices are RM1/GB/month for storage and RM5/10GB/month for data. Early renewal extends from your existing expiry date, so you do not lose remaining days. Sign in with Google, review the exact quote and pay using Stripe Checkout on JOMVI, not ChatGPT. No automatic debit.

Contact support

Email: support@jomvi.my. Describe the issue without sending passwords, API keys, private tokens or one-time login codes.

Policies

Read our privacy information and terms overview. The full official policies remain available in Bahasa Melayu.